Certified Medical Assistant EMT Full Time Kingston

Job Description Summary

Job Description Summary South Shore Health is welcoming new providers in March and April, and we have lots of opportunities for CMAs, EMTs and non-certified MAs in all of our locations! Join us on Thursday, February 29th between 11am and 1pm, or between 4 and 7pm for a MEDICAL ASSISTANT/EMT hiring event! South Shore Medical Center 143 Longwater Drive Norwell, MA 02061 Walk-ins are welcome, but call or text Ann Draper at 978-770-5313 to schedule your visit and avoid waiting to meet our management team! We have just raised our pay rates and have various schedules to offer. Come meet our wonderful staff and enter to win some cool raffle items! Jump into spring with a new career at South Shore Health! Under the direction of the department Nurse Supervisor, the Certified Medical Assistant will perform a variety of medical assisting duties both within and in support of the assigned clinical department at South Shore Medical Center and function as a resource person as well as act as a liaison between management and staff. Clinical duties include but are not limited to: maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, administering vaccines, performing treatments and procedures as ordered by the provider. Non clinical duties may include, but are not limited to: communicating information to patients through direct and indirect interactions, maintaining exam and office supply inventory, documenting appropriately in the EMR, and having knowledge of and adhering to the SSH Mission Statement and all SSMC policies and procedures.

Job Description


1.    Prepare for office visit by reviewing patient’s reason for visit.  Prepare any data, forms or equipment needed for the office visit.

2.    Abstract clinical information into the medical record.

3.    Ensures all pre-visit work required for exam is completed and that the lab and other test results are available in the EMR.

4.    Provides direct clinical support to one or more assigned clinicians.

5.    May scribe for designated provider, which includes typing all dictated office notes (HPI, ROS, PE, Assessment and Plan) pending any ordered labs or images; pending prescriptions; and completing patient letters. 

6.    Administer treatments or therapies to patients as ordered by the provider.

7.    Assists in procedures and acts as a chaperone when needed.

8.    Provide patient instructions regarding follow-up care; i.e., routing slip.

9.    Provide notification of test results by sending letter to patients.

10.    Provide patient outreach through telephone calls and create appointments.

11.    Maintain and monitor the patient exam rooms daily and between patients for cleanliness and supplies.

12.    Documents appropriately in the EMR.

13.    Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed.

14.    Assists Nursing Supervisor with completing weekly MA schedules.

15.    Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow.

16.    Works in collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart reviews and reviewing yearly competencies and ensure compliance with all personnel policies.

17.    Commits to two sessions of our annual flu clinics.

18.    Function as a team member; appropriately seek help when needed.  Communicate critical patient information to the nurse and/or provider.

19.    Maintains universal precautions.

20.    Have knowledge of and adhere to the SSH Mission Statement and all SSMC policies and procedures.

21.    Abide by and promote all SSMC Service Standards.  

22.    Act in a professional manner at all times.

23.    Maintain a positive attitude at all times creating a collaborative and team oriented environment.

24.    Serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies.  

25.    Other duties may be specified by department needs. 

26.    Works the required weekend and holiday schedule.


Minimum Education - Preferred

High School Diploma or equivalent.

Completion of Medical Assistant program

Minimum Work Experience

1-2 years in a clinical setting

Required License/Certifications

Certified Medical Assistant (CMA)

Basic Life Support (BLS)  

Required additional Knowledge, and Abilities

Exceptional interpersonal, communication, and customer service skills
Strong clinical and judgment skills are essential.
Good organizational and prioritization skills
Ability to work successfully as a team player.
Demonstrated knowledge of varied medical procedures

Extensive knowledge of anatomy, physiology and English grammar.

Ability to react calmly and effectively in emergency situations.

Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. 

Able to both lead and take direction from Nursing Supervisor.

Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required.