MEDICAL ASSISTANT

Job Description

• Maintain patient's safe passage in and out of the practice  

• Greet, assess and interview patients  

• Obtain past medical and surgical history, family history, social history, vital signs  

• Review present medications, allergy, history, chief complaint, and brief interrogation of complaint  

• Act as a liaison between doctor and patient  

• Explain medication, side effects, treatments, diets, diseases and disease processes  

• Update medication list and current problem list  

• Prepare and assist patients for examination, treatment, or procedure by medical staff  

• Anticipate needs of patients, providers, other team members  

• Monitoring of patient during examination, or procedure  

• Maintain and update level of skill for pertinent medical assistant duties  

• Stocking of supplies as needed, and maintaining clean exam rooms   

• Respond to patient's concerns  

• Maintains patient confidentiality  

• Participate in training and skills development of new medical assistants  

• Drug Screen and BAT (Breath Alcohol Testing) 

• Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more 

• Analyze samples with various point-of-care testing platforms 

• Prepare and package laboratory samples for transport to lab 

• Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system.  

• Confirm patient information at the time of check-in  

• Complete / confirm insurance eligibility 

• Answer front desk phone calls.  

• Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.  

• Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.  

• Maintain optimum customer service and patient confidentiality.  

• Other duties as assigned. 

Qualifications:  

• Medical Assistant Certification preferred or Emergency Medical Technician License 

• Externship/Internship within related healthcare practice preferred.  

• Must have current or very recent experience phlebotomy skill