CPD MANAGER

Job Description Summary

Responsible for the day–to–day supervision and coordination of the overall function of the Central Processing Department at the main OR and 2ppk, including the management of sterile and unsterile, disposable and reusable medical/surgical supplies, equipment, and instrumentation. Participates in scheduling responsibilities, ongoing inservice/training programs, and oversees the daily operational activities required for the effectiveness of the department on all shifts while maintaining optimal control of CPD standards. In collaboration with the Nurse Manager at 2ppk and the main OR, under the direction of the covering Clinical Divisional Leader, able to assume the responsibility of the department according to need.

Job Description

Essential Functions:

1 - Accountable for all instruments and equipment used in OR.

   a - Reports abnormalities of instruments and equipment that facilitates the running of the unit to the OR Manager and/or senior staff RN at both sites.

   b - Demonstrates proper documentation of mechanical, chemical and biological controls on a daily basis for all sterilizers.

   c - Maintains accurate records of all sterilization processes and maintains files accordingly.

   d - Actively Participated in Performance Improvement Activities and Programs.

   e - Plans, Organizes and facilitates all department PI activities.

   f - Demonstrates proper documentation of mechanical, chemical and biological controls on a daily basis for all sterilizers.

   g - Maintains accurate records of all sterilization processes and maintains files accordingly.

   h - Maintains Operating room environment.

   i - Assists in set up of specialty equipment and coordinates specialty equipment availability with OR schedule.

   j - Establishes training sessions for both OR and CPD staff for all new specialty equipment.

2 - Identifies problems and effectively communicates to the Director of Perioperative Services in order to meet customer needs to assure overall quality of care delivered.

   a - Tracks shift reports to ensure accurate increasing or decreasing sterilizer usage.

   b - Communicates all customer service problems to the Manager of Perioperative Services.

   c - Actively assists in problem solving with the CPD Management Team to ensure ever increasing internal and external customer services.

   d - Conveys a positive customer service attitude toward user departments, peers and subordinates.  Answers telephone in a courteous manner at all times.

   e - Assures education of the CPD staff regarding proper care, handling, and assembly of instrumentation and equipment.

   f - Assures timely delivery of supplies and equipment to appropriate department/unit, and assures that the sterility of items stored in CPD has not been compromised and action is taken to reprocess if necessary.

   g - Maintains an Index Book of surgical instruments and supplies giving the location and alternative names of those items.

   h - Demonstrates the ability to organize all work areas for efficient and effective processing, including rotating all stock and proper par levels of supplies.

   i - Serves as a resource person in such areas as sterilization, stock rotation methods, arrangement of trays, and proper use of maintenance of supplies and equipment, decontamination, reprocessing (including sterilization), and patient charges.

   j - Maintains ongoing education programs on supplies and equipment for all CPD personnel.

3 - Oversees inventory maintenance of Central Services supplies and equipment via interaction with the Surgical Inventory Coordinator.

   a - Assures education of the CPD staff regarding proper care, handling, and assembly of instrumentation and equipment.

   b - Assures timely delivery of supplies and equipment to appropriate department/unit.

   c - Assures that the sterility of items stored in CPD has not been compromised and action is taken to reprocess if necessary.

   d - Demonstrates the ability to organize all work areas for efficient and effective processing.

   e - Demonstrates an understanding for rotating all stock and proper par levels of supplies.

   f - Maintains ongoing education programs on supplies and equipment for all CPD personnel.

   g - Maintains an Index Book of surgical instruments and supplies giving the location and alternative names of those items.

   h - Serves as a resource person in such areas as sterilization, stock rotation methods, arrangement of trays, and proper use of maintenance of supplies and equipment, decontamination, reprocessing (including sterilization), and patient charges.

4 - Responsible for following all organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.

   a - Demonstrates knowledge of SSHS policies and procedures for decontamination of supplies and equipment.

   b - Demonstrates knowledge of SSHS policies and procedures for proper assembly and packaging of all supplies and equipment.

   c - Demonstrates knowledge of SSHS policies and procedures for all required sterilization methods.

   d - Demonstrated knowledge of AORN and Central Services standards and recommendations pertaining to CPD.

5 - In collaboration with the Material Management and the Purchasing Departments, ensures operating room and CPD inventory is maintained in accordance with the organizational needs.

   a - Assures the Inventory is current and rotated.

   b - Notifies the Nurse Manager of Perioperative Services and Materials management of obsolete inventory.

   c - Notifies the Nurse Manager of Perioperative Services and Materials management of outages and back-orders of supplies and assists in finding suitable substitutions.

   d - Plans, delegates, and controls work assignments and special projects of department personnel.

   e - Establishes specific work goals or quantitative and qualitative standards for personnel.

   f - Trains, develops, and motivates department personnel to improve performance and to prepare them for higher-level jobs.

   g - Determines significant changes in responsibilities and major tasks of personnel by reviewing job responsibilities on a regular basis.

   h - Reviews subordinates salaries and recommends changes when warranted.

   i - Evaluates the performance of departmental personnel.  Discusses past and present performance with each staff member.  Keeps supervisors informed of performance discussion results.

   j - Maintains discipline and recommends corrective action as warranted.

6 - Complies with accreditation and regulatory bodies and commissions in relation to OR materials management.

   a - Maintains systems to assure compliance in regards to item tracking.

   b - Makes decisions based on knowledge with assistance from Systems Coordinator.

   c - Maintains a quality control program to ensure compliance with institutional/departmental policies and procedures as well as Joint Commission and OSHA standards.

7 - Collaborates with Nurse Manager of Perioperative Services and Manager of Purchasing to negotiate competitive pricing with vendors (in–house supplies).

   a - Investigates volume discounts with Material Management

   b - Establishes and maintains professional and ethical relationships with vendors.

8 - Develops a system for inventory management (in-house and external supplies).

   a - Develops a system for inventory management (in-house and external supplies).

   b - Oversees ordering of in-house supplies via on-line ordering system (EPIC) on a daily bases.

   c - Maintains the inventory and ordering of supplies from external sources.

   d - Offers constructive suggestions at staff meetings for utilization of equipment, repair of equipment and proper care of equipment.

   e - Informs staff, OR Nurse Manager, and Divisional Nursing Leader when equipment is being improperly used or abused and recommends action to solve the issue.

   f - Assists in preparation of material and service budget.

   g - Ensures adherence to budget; uses monthly ledger as a guide.

   h - Reviews capital budget items regularly with Nurse Managers and Director of Surgical Services.

   i - Prepares justification for variances based on general ledger.

9 - Understands sterilization process on various instruments and equipment.

   a - Provides mechanism to identify what type of sterilization is necessary for various items.

   b - Discusses and recommends type of sterilization for new items in collaboration with Surgical Inventory Coordinator.

   c - Provides oral and written education for CPD and OR staff to ensure proper processes are followed.

   d - Provides current information on instrumentation, equipment, and sterilization processes by maintaining and updating the CPD data base.

10 - Supervises case cart set-ups for accuracy and completeness.

   a - Reviews surgical schedule and case carts on an on-going basis.

   b - Oversees documentation and reports of missing or substituted items to OR and appropriate CPD staff.

   c - Serves as the backup for SIC and reviews the surgical schedule then generates the case cart pick lists for the following day.

11 - Is responsible for department’s operational excellence; assures department delivers quality services in accordance with applicable policies, procedures and professional standards.

   a - Manages all activities so that quality services are provided in an efficient and effective manner, as observed by Director of Perioperative Services.

   b - Creates and maintains an environment that fosters innovation.

   c - Develops and provides services that meet all applicable regulatory requirements.

   d - Participates in Performance Improvement programs that meet JCAHO and other regulatory agency requirement standards as evidenced by reports.

   e - Maintains departmental productivity measurements; reports status monthly.

   f - Directs department activities in a manner consistent with organization–wide programs and procedures.

   g - Assists with developmental, review and revision of departmental policies and procedures that reflect the organization’s standards.

   h - Assists with the development and implementation of strategic plan for department.

12 - Manages human resources to assure quality services and promotes positive employee relations, as required by the CPD Nurse Manager.

   a - Consistently and fairly implements human resources policies.

   b - Maintains effective and appropriate staffing by monitoring employee turnover, overtime and absenteeism.

   c - Assists with employee performance appraisals in collaboration with the CPD Management Team.

   d - Follows human resources policies to implement progressive discipline, when necessary, as required by the Director of Perioperative Services.

   e - Collaborates with human resources and the CPD Management Team for the recruitment and selection of qualified employment candidates, following all policies, guidelines and applicable laws, as required by the Director of Perioperative Services.

   f - Is recognized as a positive role model.

13 - Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

14 - Effectively communicates departmental, organization and industry information to staff.

   a - Promotes regular, comprehensive communication with CPD Management Team and all other staff.

   b - Attends organization’s informational meetings, as evidenced by attendance sheets.

   c - Gathers, interprets, and delivers information to staff in a timely fashion.

   d - Assures staff understands information as evidenced by staff compliance with, and participation in, Hospital programs, seminars, training and related activities.

   e - Exhibits effective communication with staff for conflict resolution which otherwise may hamper relations and productivity, as observed by the Director of Perioperative Services.

   f - Utilizes Hospital communication resources to inform internal and external customers of departmental news/achievements/policies.

15 - Attains all agreed goals and objectives within specified time frames, as part of the organization’s overall mission.

   a - (List specific goals for current year)

   b - Develops annual departmental objectives to support institutional goals and objectives, and strives to attain same.

16 - Technology – Embraces technological solutions to work processes and practices. 

   a - Utilizes Lotus Notes to provide information of changes and additions to department practices and processes via email and databases.

   b - Utilizes the OR Manager to generate surgical schedules and  pick lists for case carts.

   c - Utilizes ReportXpress to track employees’ badging time with special regard to South Shore Hospital’s policy on attendance and punctuality.

   d - Utilizes MediTech to complete the on-line ordering process for supplies.

   e - Utilizes Lotus Notes data bases to keep knowledge current and to report changes or problems.

   f - Utilizes new technology such as digital cameras and images to provide educational and informational tools to CPD, OR, and other departments within the organization.

17 - Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.

   a - Successfully answers safety questions in annual mandatory education program and insures that staff completes the required educational programs.

   b - Understands individual and departmental roles/responsibilities during hospital codes (e.g., Code Green, Code Red).

   c - Operates all department equipment safely and maintains staff competency in equipment safety.

   d - Knows where to find and utilize material safety data sheets (MSDS) for items used to perform job.

   e - Follows all CDC guidelines for Universal Precautions when handling soiled equipment, instruments, and supplies and enforces these guidelines for CPD staff.

   f - Uses and provides staff with personal protective equipment and knowledge of proper body mechanics when performing all aspects of the job.

   g - Properly handles and disposes of biohazard waste by following Infection Control guidelines and hospital policy and enforces department compliance in the policies and guidelines.

   h - Obtains annual TB test and monitors staff compliance.

18 - Collaborates with Nurse Manager of Perioperative Services and Manager of Purchasing to negotiate competitive pricing with vendors (in–house supplies).

   a - Investigates volume discounts with Material Management

   b - Establishes and maintains professional and ethical relationships with vendors.

19 - Evaluates current and new systems/equipment for use in OR in collaboration with the Nurse Managers and others.

Minimum Education - Preferred

Principles of Management and Supervision for Central Services Personnel course by IAHCSMM preferred.

Minimum Work Experience

Six (6) years’ experience in Central Services Department with at least three (3) years’ experience at a supervisory level preferred.

Required Certifications -

CRCST - Certified Registered Central Service Technician

Required Licenses / Registrations

VDL - Valid Drivers License

Required additional Knowledge, and Abilities

Supervisory experience.
Current membership in IAHCSMM (International Association of Healthcare Central Service Material Management).
Prefer strong knowledge of PC, including, but not limited to, Word, Windows and Excel.
Specific knowledge of aseptic technique, microbiology, sterilization, inventory control, surgical case cart system, surgical equipment, instrumentation, and procedures, as well as medical/surgical devices and equipment and manufacturers requirements as necessary.
In–house inventory tracking, order coordinating and questions, and pricing.
Sterilization process.
Surgeons’ preference card files.
Case cart set–ups.