Billing Assistant

Job Description Summary

Gathers and processes all incoming Hospital checks and correspondence for Patient Accounts department. Distribute billing claim forms to assigned biller as well as any returned mail. Assist the billing and refund staff by locating explanation of benefits/remits for the purpose of resolving credit balances. Responsibilities also include maintaining documents of all off site storage including retrieval of documents as needed for audit or credit balance purposes. Assists in special projects and other duties as needed.

Job Description

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions that the person in the job is held accountable for. Following are the essential functions of the job.


* Use this to denote if a function does not provide opportunity to perform beyond "Meets Expectations"
1. Collects outgoing and internal mail, delivers to mail room and picks up incoming and internal mail for department.
a. Sorts internal mail and distributes in appropriate mailbox.

b. Opens and sorts incoming checks into batches.

c. Endorses checks and disburses to Cashier.

d. Researched problem mail on computer for proper distribution.


2. Retrieves insurance claim forms daily for distribution.
a. Sorts claim forms according to Insurance Carrier and places in biller’s mailbox.


3. Maintains and organizes records sent to off site storage.
a. Orders packing slips and boxes for records.

b. Sets up packing slips to be placed on storage boxes.

c. Contacts storage company for all requests for storage both to and from the department.


4. Embraces technological solutions to work processes and practices.
a. Uses the API payroll system to enter time worked, sick days, vacations, and holidays.

b. Uses Meditech to access reports and to maintain all appropriate billing/collection activity.

c. Uses Lotus Notes as communication tool.


5. Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
a. Successfully answers safety questions in annual mandatory education program.

b. Maintains a neat, organized work environment.

c. Adheres to respiratory etiquette guidelines.




ESSENTIAL FUNCTIONS (Cont.)

I. Technology and Learning
a. Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.


b. Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

NON-ESSENTIAL FUNCTIONS

Non-essential functions are those tasks, duties and responsibilities that are not critical to the performance of the job. Following are non-essential functions of the job, along with the corresponding performance standards.

1. Other duties as required.

Must have proven analytical and organizational skills to meet department objectives. Must be able to work independently as well as utilize time management skills. Requires knowledge of medical insurance correspondence.