Unit Coordinator

Job Description Summary

The Unit Coordinator/Secretary through communication, requisitioning and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other Hospital departments and visitors. He/she performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit.

Job Description

1 - CUSTOMER SERVICE

   a - * Demonstrates professional courtesy in all interactions, answers questions or finds someone who can.

   b - Acts as resource person to nursing staff, other clinicians and support services.

   c - Interacts with patient and families in a compassionate and humanistic manner, demonstrating empathy, sensitivity and patience.

2 - TECHNOLOGY
 Utilizes technological solutions to work processes and practices.

   a - *Utilizes all meditech applications required by department and unit standards (PCS, order entry, EMR, etc).

   b - * Access lotus notes to review email, learning management and other resources as applicable.

3 - ORDERS/ ADMISSION/DISCHARGE/TRANSFER OF PATIENTS

   a - * Scan all orders to Pharmacy, alerts nurse to STAT orders and enters physician orders in a timely manner.

   b - Clarifies all questions related to orders with assigned nurse.

   c - *File reports in to the patient’s chart in appropriate areas.

   d - *Keeps bed track and PCS systems up to date.

   e - *Books appointments through central scheduling as indicated.

   f -   Ensures discharge disposition is entered accurately and in a timely manner

   g - Fax necessary discharge paperwork and medication reconciliation to appropriate provider(s).

   h - * Completes daily chart audits.

4 - SUPPLIES/SERVICES

   a - Order supplies from Stores/other departments as needed or requested in collaboration with Operations Supervisor.

   b - Collaborates with Operations Supervisor to maintain/change par levels and to order from outside vendors.

5 - MONITORS THE SAFETY OF THE BEHAVIOR MANAGEMENT PATIENT AS EVIDENCED BY;

   a - Provides continuous video observation of patient(s), does not leave video monitor unattended.

   b - May be required to monitor several patients with similar needs during one shift.

   c - On duty until relieved by oncoming coverage or Registered Nurse discontinues coverage.

   d - Maintains a safe environment as directed by the Registered Nurse.

   e - Obtains appropriate information at the start of the shift in regard to care from licensed nurse.

   f - Keeps patient(s) in sight at all time.

   g - Alerts the appropriate RN to assist in the event of an unexpected change in behavior or safety risk to patient.

   h - Maintains confidentiality of patient(s).

6 - SAFETY AWARENESS
Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment

   a - *Understands individual roles/responsibilities in event of hospital codes/emergency preparedness.  (e.g., Code Disaster).

   b - Ensures that unit environment meets regulatory requirements at all times (no cardboard boxes on the floor, safe passages). 

7 - PROFESSIONAL DEVELOPMENT

   a - Functions as a preceptor for new employees.

   b - Facilitates efficient hand off shift to shift.

   c - Demonstrates dependability/flexibility in meeting scheduling needs of the unit and Hospital.

   d - Utilizes critical thinking and problem solving in day to day operations as well as emergent situations. 

   e - Communicates appropriately and effectively utilizing the chain of command.

   f - Assumes an active role in keeping informed about changes in hospital policy, procedure, and equipment.

8 - COMPLIANCE

   a - Works within legal, regulatory and ethical practice standards relevant to the position.

   b - Complies with applicable policies and procedures..

   c - Safeguards the privacy and security of patient information.  The employee complies with policies and procedures relating to SSH’s privacy and security programs.

   d - Brings potential compliance issues to a manager, supervisor, director or VP.

   e - Complies with the mandatory education requirements of the compliance, privacy and security programs.

9 - PATIENT/FAMILY CENTERED CARE

   a - Conveys respect for values, preferences, and expressed needs of the patient and family.

   b - Communicates and collaborates effectively with patients and families to promote patient health and well-being. 

ESSENTIAL FUNCTIONS (Cont.)

1 - Technology and Learning

   a - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

   b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

Physical Requirements:

General Activity - Frequent Standing/Walking Required, No Driving

Motion - Frequent Activity Required-pushing, pulling, lifting, bending

Motor Skills - Use of hands required, Use of feet required

Weight/Force - Light lifting required (<25lbs)

Body Fluid Exposure - Yes